Effective Date: January 8, 2025
Welcome to NorthVietnamTravel LLC! These Terms and Conditions ("Terms") govern your use of our website, located at www.northvietnamtravel.com (the "Site"), and the services we offer through it. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use the Site.
1. General Information
NorthVietnamTravel LLC ("we," "us," or "our") is a travel services provider offering tours, activities, and travel packages to destinations in Northern Vietnam and beyond. We reserve the right to update, amend, or modify these Terms at any time, with any changes becoming effective once posted on the Site.
2. Use of the Site
You agree to use the Site solely for lawful purposes and in accordance with these Terms. You may not use the Site in any way that violates applicable laws or regulations or that could harm or disrupt the Site or its services.
You agree not to:
Access or use the Site for any unauthorized purpose.
Engage in activities that would disrupt, damage, or impair the functionality of the Site.
Attempt to gain unauthorized access to any part of the Site, or any systems or networks connected to the Site.
3. Booking and Payment
To book a tour or other services through our website, you must provide accurate and complete information as requested during the booking process. You are responsible for ensuring the accuracy of your booking details and for providing valid payment information.
Once a booking is confirmed, we will send you a confirmation email with details about your tour. All payments are subject to our Refund Policy, and additional fees may apply for certain services as specified during booking.
4. Prices and Payment
Prices listed on the Site are in U.S. Dollars unless otherwise stated. Prices may change without notice, but the price you are charged will be the price shown at the time of your booking. Payment is due in full at the time of booking, and you agree to pay all charges for the services you reserve, including any applicable taxes or fees.
We accept payment via credit card or other payment methods specified on the Site. By submitting your payment details, you confirm that the information provided is accurate and complete.
5. Cancellation and Refund Policy
All bookings are subject to our Refund Policy. Please review the policy carefully for details on cancellations, refunds, and changes to bookings. Cancellations may incur penalties or fees as outlined in the Refund Policy.
6. User Accounts
To access certain features of the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
You agree to immediately notify us of any unauthorized use of your account or any other security breaches. We are not liable for any loss or damage resulting from your failure to comply with this obligation.
7. Third-Party Links
The Site may contain links to third-party websites or services not owned or controlled by NorthVietnamTravel LLC. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the terms and conditions of any third-party sites you visit.
8. Disclaimers
The information on the Site is for general informational purposes. While we strive to ensure the accuracy and completeness of the content, we make no representations or warranties regarding the information's accuracy, reliability, or availability.
NorthVietnamTravel LLC will not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of the Site, including errors or omissions in content, or unavailability of the Site.
9. Limitation of Liability
In no event shall NorthVietnamTravel LLC, its officers, directors, employees, or agents be liable for any damages (including, without limitation, direct, indirect, incidental, special, or consequential damages) arising from your use of the Site or services provided through the Site, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless NorthVietnamTravel LLC, its affiliates, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the Site or any violation of these Terms.
11. Governing Law
These Terms and your use of the Site are governed by the laws of the United States and the State of California. Any dispute arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in San Diego, CA.
12. Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your data in accordance with the Privacy Policy.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 701 B St UNIT 100, San Diego, CA 92101, USA
Phone: +1 619-788-9088
By using the Site, you agree to these Terms and Conditions, and any changes to these Terms will be posted here. Please review them regularly. Thank you for choosing NorthVietnamTravel LLC.