Privacy Policy

Effective Date: January 8, 2025

At NorthVietnamTravel LLC, we are dedicated to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to protect it. By using our website (northvietnamtravel.com) and services, you agree to the terms outlined in this policy.

1. Information We Collect
We collect the following types of information:

Personal Information: When you book a tour, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, passport details (if required), and payment information.
Usage Data: We gather information on how you interact with our website, including the pages you visit, time spent on the site, and your IP address. This data helps us improve the functionality and user experience of our site.
Cookies: Our website uses cookies to improve site performance and personalize your browsing experience. You can adjust your cookie settings via your browser preferences.

2. How We Use Your Information
We use your information for the following purposes:

To Process Bookings: Your personal details are essential for managing your reservations, processing payments, and delivering travel services.
To Improve Your Experience: We analyze user behavior to offer personalized recommendations and improve website functionality.
To Communicate with You: We may send you booking confirmations, updates on your tours, and promotional offers.
To Comply with Legal Obligations: Your data may be processed to meet legal requirements and regulations.

3. Data Protection and Security
We take your privacy seriously and have implemented various security measures to protect your information:

Encryption: Sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.
Access Control: Only authorized personnel have access to your data.
Regular Security Audits: We periodically review and update our security practices to ensure compliance with legal and industry standards.

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:

Service Providers: We may share data with trusted third-party vendors that assist in payment processing, booking management, or customer service.
Legal Requirements: We may disclose your information if required by law or to respond to legal processes.

5. Your Rights and Choices
Under applicable data protection laws, you have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to legal obligations.
Marketing Opt-Out: You can unsubscribe from promotional emails by following the link in our emails or contacting us directly at [email protected].

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. International Data Transfers
If you are located outside the United States, please be aware that your data may be transferred to and processed in countries with different privacy laws. By using our services, you consent to these international transfers.

8. Third-Party Links and Services
Our website may include links to third-party websites or services. While we expect these parties to maintain high data protection standards, we are not responsible for their privacy practices or policies.

9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will promptly delete it.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Significant changes will be communicated to you directly.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:

Email: [email protected]
Address: 701 B St UNIT 100, San Diego, CA 92101, USA
Phone: +1 619-788-9088

By using our website, you acknowledge that you have read and agree to the terms of this Privacy Policy.

© Copyright 2025 NorthVietnamTravel LLC. All Rights Reserved.